Andaz Mayakoba a Concep by Hyatt - All inclusive
Carretera Federal Cancun, Playa del Carmen, Mexico, United Mexican States. See map
Hotel Description
Located in Playa del Carmen, Andaz Mayakoba a Concep by Hyatt - All inclusive is a 1-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This all-inclusive resort is 5.7 mi (9.1 km) from Maroma Beach and 7.5 mi (12.1 km) from Paradise Beach. Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Hotel policies
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
You need to know
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities
Other
ATM/banking
Concierge services
Surfing/bodyboarding nearby
Barbecue grill(s)
Hiking/biking trails nearby
Sailing nearby
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Express check-out
On private beach
Parasailing nearby
Windsurfing nearby
Full-service spa
Meeting rooms
Steam room
Sauna
Pool umbrellas
Free wired internet
Number of restaurants - 1
Number of outdoor pools - 2
Parking (limited spaces)
Free bicycles on site
Fitness classes on site
Ecotours on site
Kayaking on site
Scuba diving on site
Yoga classes/instruction on site
Free self parking
Number of bars/lounges - 1
Number of beach bars - 1
Free beach shuttle
Beach umbrellas
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers
Beach towels
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Supervised childcare/activities (free)
Couples/private dining
Private picnics
Proposal/romance packages available
Ballroom
Reception hall
Eco-friendly cleaning products used
Grey water recycling system
Gated community
Fishing nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Food and water bowls
Well-lit path to entrance
Stair-free path to entrance
Organic food
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Guest education on local ecosystems and culture
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Water-efficient toilets only
