Ana y Jose Hotel & Spa Tulum

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With a stay at Ana y Jose Hotel & Spa Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This luxury hotel is 2.2 mi (3.5 km) from Tulum National Park and 3.6 mi (5.8 km) from Playa Paraiso. Make yourself at home in one of the 32 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: MXN 52 per day
• Resort fee: MXN 380 per person, per night

• Additional inclusions
• Beach access
• Beach towels
• Concierge service
• Fitness center access
• Housekeeping
• In-room bottled water
• In-room coffee
• In-room safe
• Pool access

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a fire extinguisher

Minimal age

18

Optional fees

• Airport shuttle fee: MXN 220 per vehicle (roundtrip)
• Pet fee: MXN 40 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish