AluaSoul Orotava Valley - Adults only
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Removed from My wishlist
Hotel Description
When you stay at AluaSoul Orotava Valley - Adults only in Puerto de la Cruz, you'll be by the ocean, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This upscale hotel is 0.4 mi (0.7 km) from Garden Beach and 0.5 mi (0.9 km) from Tenerife Beaches. Make yourself at home in one of the 202 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 6:00 PM.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Italian
Spanish
Important information
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 6:00 PM.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
Special Instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Russian
English
Italian
Spanish
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Hotel Description
When you stay at AluaSoul Orotava Valley - Adults only in Puerto de la Cruz, you'll be by the ocean, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This upscale hotel is 0.4 mi (0.7 km) from Garden Beach and 0.5 mi (0.9 km) from Tenerife Beaches. Make yourself at home in one of the 202 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Hotel policies
No cribs (infant beds) available
Minimum guest age is 16
Biosphere
Caters to adults only
Car recommended
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 6:00 PM.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
Minimal age
Optional fees
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Italian
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Shopping on site
Hiking/biking trails nearby
Garden
Free breakfast
Multilingual staff
24-hour front desk
Sauna
Pool umbrellas
Grocery/convenience store
Wheelchair accessible parking
Number of restaurants - 2
Tennis on site
Number of outdoor pools - 1
Outdoor tennis courts - 1
Snack bar/deli
Number of bars/lounges - 2
Number of poolside bars - 1
Pool sun loungers
Free parking nearby
Terrace
Games
Table tennis
Water dispenser
Concerts/live shows
Evening entertainment
Vending machine
Distance from property (ft) - 328
Distance from property (meters) - 100
Carport
Off-street parking
Wheelchair accessible (may have limitations)
Food and water bowls
