Alua Tenerife
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Removed from My wishlist
Hotel Description
Located in Puerto de la Cruz, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. This upscale hotel is 1.2 mi (1.9 km) from Lago Martianez Swimming Pools and 1.4 mi (2.2 km) from Taoro Park. Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
French
Spanish
Important information
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
French
Spanish
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Hotel Description
Located in Puerto de la Cruz, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. This upscale hotel is 1.2 mi (1.9 km) from Lago Martianez Swimming Pools and 1.4 mi (2.2 km) from Taoro Park. Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.
Hotel policies
No rollaway/extra beds available
Biosphere
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Arcade/game room
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Spa treatment room(s)
Sauna
Wedding services
Pool umbrellas
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Area shuttle (surcharge)
Number of restaurants - 2
Number of outdoor pools - 2
Snack bar/deli
Bicycle rentals on site
Rooftop terrace
Number of bars/lounges - 3
Number of poolside bars - 1
Pool sun loungers
Terrace
Children's club (free)
Games
Table tennis
Water dispenser
Concerts/live shows
Banquet hall
Reception hall
Bus station shuttle (surcharge)
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Food and water bowls
Well-lit path to entrance
