Alto de la Sierra by Rotamundos
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Hotel Description
You'll be in the mountains with a stay at Alto de la Sierra by Rotamundos in San Mateo Río Hondo. Make yourself at home in one of the 18 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in is available.
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Spoken Language
English
Spanish
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in is available.
Special Instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
You'll be in the mountains with a stay at Alto de la Sierra by Rotamundos in San Mateo Río Hondo. Make yourself at home in one of the 18 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
other
Laundry facilities
Front desk (limited hours)
Free self parking
Uncovered parking
Wheelchair accessible – no
