Althoff Grandhotel Schloss Bensberg

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With a stay at Althoff Grandhotel Schloss Bensberg in Bergisch Gladbach, you'll be connected to a shopping center, just a 4-minute walk from Bensberg Town Hall and 7 minutes by foot from Bergisches Land Nature Park. This 5-star hotel is 12.3 mi (19.8 km) from Cologne Cathedral and 10.4 mi (16.8 km) from LANXESS Arena. Make yourself at home in one of the 111 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Bergisch Gladbach? This hotel has 4144 square feet (385 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Special Instructions

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The property's pool and spa are not accessible to wheelchairs. Guests using a wheelchair may encounter issues accessing the property's garden, as the garden pathway is made of pebble stone.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 38 for adults and EUR 19 for children
• Airport shuttle fee: EUR 75.00 per vehicle (one way)
• Self parking fee: EUR 34 per night (in/out privileges)
• Pet fee: EUR 30 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: EUR 110 (subject to availability)
• Late check-out fee: EUR 110 (subject to availability)
• Crib (infant bed) fee: EUR 50.0 per day
• Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English