Alpen Resort & Spa Zermatt

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When you a stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This 4-star hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center. Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

You need to know

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Special Instructions

The front desk is open daily from 7:00 AM - 10:30 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

16

Optional fees

• Nearby parking fee: CHF 12 per night (16404 ft away)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French