With a stay at Aldea JOYAH in Tulum, you'll be 9.9 mi (16 km) from Gran Cenote and 13.8 mi (22.2 km) from Tulum Mayan Ruins. This hotel is 15.5 mi (25 km) from Tulum Beach and 18.3 mi (29.5 km) from Cenote Manatí. Treat yourself to a stay in one of the 7 individually decorated guestrooms, featuring heated floors. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Conveniences include microwaves and ceiling fans, and housekeeping is provided daily. Free self parking is available onsite.

You need to know

• Pool access available from 8:00 AM to 9:00 PM.
• Children 10 years old and younger are not permitted at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Special Instructions

There is no front desk at this property. The host will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Spoken Language

English

Spanish