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    Browse Help Topics

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    Common Question

    • When do I get a confirmation email?
    • Can I make changes to my booking?
    • How can I get a refund for my hotel booking?
    • Can I ask for early check-in or late check-out?
    • How can I use travel credits?
    • How can I buy a Travel Gift Card?
    • What are the benefits of becoming a SMART member?
    • How can I get a refund for my activity booking?
    • How can I use a discount voucher?
    • How Can I Use Partial Payment?
    • How can I claim a refund for the difference?

    STILL NEED HELP?

    If you did not find what you were looking for, feel free to contact us.

    Hello. How can we help you?

      Browse Help Topics

        • Home
        • Help

        Common Question

        • When do I get a confirmation email?
        • Can I make changes to my booking?
        • How can I get a refund for my hotel booking?
        • Can I ask for early check-in or late check-out?
        • How can I use travel credits?
        • How can I buy a Travel Gift Card?
        • What are the benefits of becoming a SMART member?
        • How can I get a refund for my activity booking?
        • How can I use a discount voucher?
        • How Can I Use Partial Payment?
        • How can I claim a refund for the difference?

        STILL NEED HELP?

        If you did not find what you were looking for, feel free to contact us.