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Flights by Ural Airlines
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Frequently Asked Questions
Can I choose specific seating preferences when booking Ural Airlines flights?
Yes, Travala.com allows passengers to select their seating preferences for Ural Airlines flights. During the booking process, you will be able to choose your preferred seat, based on availability, to ensure a comfortable journey.
Are there additional charges for baggage when booking Ural Airlines flights?
Yes, Travala.com allows you to add baggage during the booking process for Ural Airlines flights. The fees for baggage will depend on the airline's policies, and you can select the appropriate weight and number of bags according to your needs.
Can I make changes or cancel my Ural Airlines flight booking?
Yes, Travala.com allows passengers to make changes or cancel their Ural Airlines flight bookings, subject to the airline's terms and conditions. You can easily manage your booking through Travala.com's platform by following the provided instructions.
Is it possible to pre-order meals or special dietary options for Ural Airlines flights booked via Travala.com?
Yes, Travala.com provides the option to pre-order meals or request special dietary options for Ural Airlines flights. During the booking process, you will have the opportunity to specify your meal preferences to cater to your dietary needs.
What payment methods are accepted when booking Ural Airlines flights?
Travala.com accepts various payment methods, including credit cards, debit cards, and alternative payment options like PayPal, to book Ural Airlines flights. You can choose the most convenient payment method during the checkout process on Travala.com.
FAQs
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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