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Frequently Asked Questions
How can I find the best Shenzhen Airlines flights?
Travala.com offers a user-friendly search platform where you can easily enter your travel details, including dates, destinations, and number of passengers, to browse through a variety of Shenzhen Airlines flight options and choose the one that suits you best.
Can I compare prices for Shenzhen Airlines flights?
Absolutely! Travala.com displays transparent and competitive prices for Shenzhen Airlines flights, allowing you to compare different options and select the most affordable one that meets your travel needs.
What if I need assistance during my booking process for Shenzhen Airlines flights?
Travala.com provides reliable customer support to help you with any inquiries or concerns regarding your Shenzhen Airlines flight booking. Simply reach out to our dedicated support team, and they will gladly assist you throughout the process.
Are there any additional fees or charges when booking Shenzhen Airlines flights?
Travala.com believes in transparency, and we strive to present the final price for your Shenzhen Airlines flight without any hidden fees or extra charges. The price you see during the booking process is the price you pay.
Can I make changes to my Shenzhen Airlines flight reservation booked?
Travala.com understands that plans can change. While the availability of changes may depend on the fare rules set by Shenzhen Airlines, you can contact our customer support team, and they will assist you in exploring any options available for modifying your reservation.
FAQs
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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