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Frequently Asked Questions
How can I find the best Mandarin Airlines flights on the booking platform?
To find the best Mandarin Airlines flights on Travala.com, simply enter your travel details including dates, destination, and number of passengers. The platform will provide you with a list of available flights, allowing you to compare and choose the one that suits your needs.
Can I book Mandarin Airlines flights on Travala.com for multiple passengers?
Yes, you can easily book Mandarin Airlines flights for multiple passengers on Travala.com. During the booking process, you will have the option to specify the number of passengers and provide their details. The platform will then generate the appropriate flight options for your group.
What payment methods are accepted when booking Mandarin Airlines flights?
Travala.com accepts various payment methods for booking Mandarin Airlines flights. You can use major credit cards, debit cards, and alternative payment options such as PayPal or cryptocurrencies like Bitcoin. Choose the payment method that is most convenient for you during the checkout process.
Can I select my preferred seat when booking Mandarin Airlines flights?
Yes, you can select your preferred seat when booking Mandarin Airlines flights on Travala.com. During the booking process, there will be an option to choose your seat, subject to availability. This way, you can ensure a comfortable journey by selecting a seat that meets your preferences.
What happens if I need to make changes to my Mandarin Airlines flight booked?
If you need to make changes to your Mandarin Airlines flight booked on Travala.com, you can contact the customer support team for assistance. They will guide you through the process and help make the necessary modifications, subject to the airline's policies and any applicable fees.
FAQs
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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