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Frequently Asked Questions
How can I find the best flights?
Travala.com offers a comprehensive search engine that allows you to easily filter and compare various flight options based on your preferences, ensuring you find the best deal that suits your needs.
Can I book Aerus flights?
Yes, Travala.com provides access to a wide range of flights, including Aerus airlines. You can conveniently book your Aerus flights through the platform, ensuring a seamless booking experience.
Are there any additional fees or charges when booking Aerus flights?
Travala.com aims to offer transparent pricing, ensuring that any additional fees or charges associated with your Aerus flight booking are clearly displayed during the booking process. This enables you to make informed decisions and avoid any unexpected costs.
How can I ensure I'm getting the best price for my Aerus flight?
Travala.com utilizes advanced algorithms to compare prices from different sources, allowing you to find the best price for your Aerus flight. Additionally, you can set price alerts to stay informed about any price drops or promotional offers.
What if I encounter any issues while booking my Aerus flight?
Travala.com provides dedicated customer support to assist you in case of any issues during the flight booking process. You can reach out to their support team via email or live chat, ensuring a smooth and hassle-free booking experience.
FAQs
- Cryptocurrency Payments
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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