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Flights by AeroMéxico
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Frequently Asked Questions
How can I find the best AeroMéxico flights?
Travala.com offers a user-friendly search engine where you can easily enter your travel details and browse through available AeroMéxico flights. Our platform provides comprehensive flight information, allowing you to compare prices, schedules, and choose the best option for your journey.
Are there any additional fees when booking AeroMéxico flights?
Travala.com aims to offer transparent pricing, and the displayed fares generally include essential fees. However, it's important to review the fare details to ensure you're aware of any specific charges associated with the AeroMéxico flight you're booking.
Can I make changes or cancel my AeroMéxico flight booked?
Yes, Travala.com allows you to make changes or cancel your AeroMéxico flight in accordance with the airline's policies. Please review AeroMéxico's terms and conditions for any applicable fees or restrictions associated with modifications or cancellations.
Can I select my seat preference when booking AeroMéxico flights?
Travala.com enables you to view the available seat options during the booking process for AeroMéxico flights. However, seat selection may vary depending on the fare class and availability at the time of booking.
How can I contact customer support for assistance with my AeroMéxico booking?
If you need assistance with your AeroMéxico booking on Travala.com, our customer support team is available 24/7. You can reach out to us through our contact page, and we'll be happy to help you with any queries or concerns you may have.
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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