JEN Singapore Orchardgateway by Shangri-La
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Hotel Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This upscale hotel is 1.9 mi (3.1 km) from Peranakan Museum. Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Optional fees
- Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
- Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Hindi
Korean
Malay
Japanese
English
Chinese (Mandarin)
Important information
You need to know:
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Optional fees:
- Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
- Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Hindi
Korean
Malay
Japanese
English
Chinese (Mandarin)
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Hotel Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This upscale hotel is 1.9 mi (3.1 km) from Peranakan Museum. Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Optional fees
- Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
- Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Hindi
Korean
Malay
Japanese
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities
other
Elevator
Concierge services
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Express check-out
Meeting rooms
Express check-in
Designated smoking areas
Pool umbrellas
Number of restaurants - 1
Conference space size (feet) - 452
Conference space size (meters) - 42
Number of outdoor pools - 1
Number of spa tubs - 1
Snack bar/deli
Parking (limited spaces)
Bicycle rentals on site
Free self parking
Computer station
Rooftop terrace
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Free pool cabanas
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
24-hour health club
Vending machine
Wheelchair accessible (may have limitations)
Well-lit path to entrance
Stair-free path to entrance
