Suihouen
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Hotel Description
With a stay at Suihouen in Gero, you'll be within a 5-minute walk of Shitajima Onsen and Gero Onsen Gassho Village. This ryokan is 0.5 mi (0.9 km) from Gero Onsen Funsenchi Outdoor Hot Spring and 0.6 mi (1 km) from Onsen Museum. Make yourself at home in one of the 17 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is required for transportation to and from this property.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language
Japanese
English
Chinese (Mandarin)
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know:
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is required for transportation to and from this property.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Spoken Language:
Japanese
English
Chinese (Mandarin)
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Hotel Description
With a stay at Suihouen in Gero, you'll be within a 5-minute walk of Shitajima Onsen and Gero Onsen Gassho Village. This ryokan is 0.5 mi (0.9 km) from Gero Onsen Funsenchi Outdoor Hot Spring and 0.6 mi (1 km) from Onsen Museum. Make yourself at home in one of the 17 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Car required
Unicode Support true
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is required for transportation to and from this property.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Spoken Language
Japanese
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
Accessible facilities
other
Elevator
Concierge services
Garden
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Designated smoking areas
Free train station pickup
Wheelchair accessible path of travel
Wheelchair accessible parking
Free area shuttle
Number of restaurants - 1
Free self parking
Number of coffee shops/cafes - 1
Free train station drop-off
Electric car charging station
Japanese garden
Kaiseki meal
Wheelchair accessible (may have limitations)
Free Japanese breakfast
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in stairways
Wheelchairs available on site
