Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection
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Hotel Description
A stay at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection places you in the heart of Canela, within a 5-minute drive of Parque Terra Magica Florybal and Space Adventure Canela. This family-friendly hotel is 1.5 mi (2.4 km) from Roda Canela and 1.6 mi (2.5 km) from Steam World. Make yourself at home in one of the 12 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Airport shuttle fee: BRL 350 per person (roundtrip)
- Rollaway bed fee: BRL 125.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know:
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Airport shuttle fee: BRL 350 per person (roundtrip)
- Rollaway bed fee: BRL 125.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
Spanish
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Hotel Description
A stay at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection places you in the heart of Canela, within a 5-minute drive of Parque Terra Magica Florybal and Space Adventure Canela. This family-friendly hotel is 1.5 mi (2.4 km) from Roda Canela and 1.6 mi (2.5 km) from Steam World. Make yourself at home in one of the 12 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 72 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Airport shuttle fee: BRL 350 per person (roundtrip)
- Rollaway bed fee: BRL 125.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Banquet facilities
Transportation services
Accessible facilities
Other
Concierge services
Airport transportation (surcharge)
Fireplace in lobby
Coffee/tea in common areas
Laundry facilities
Television in common areas
Garden
Free breakfast
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
Picnic area
24-hour front desk
Porter/bellhop
Limo or town car service available
Full-service spa
Spa treatment room(s)
Wedding services
Designated smoking areas
Number of restaurants - 1
Number of meeting rooms - 1
Free reception
Free self parking
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Babysitting or childcare (surcharge)
Books
Couples/private dining
Art gallery on site
Tasting room
Proposal/romance packages available
Wheelchair accessible – no
Well-lit path to entrance
Stair-free path to entrance
